FAQ

FAQ Page

There are a number of additional videos that my Soul Seekers will have access to. Including:
  • New Moon & Full Moon astrology readings
  • Weekly Love readings for each zodiac sign as an extension of the Love Energy readings on YouTube published on Friday
  • Weekly General Readings for each zodiac sign as an extension of the Weekly Bump readings on YouTube on Mondays
  • "The Big Picture" - a series that important/big astrological transits (such as Pluto through Aquarius, and Saturn through Pisces)
  • Interactive Q&A Videos - you will be able to submit questions and I will publish a Q&A Videos once a month (not a live, though)
  • "Following Venus" - a segment that analyzes the planet Venus in terms of Love, Money and Self-Worth
  • Reflections & Projections- we take a look backwards on the previous month and reflect on how certain astrological transits affected us and how it is pushing us forward on our path, and we look forward on the upcoming month's astrological transits and discuss important things to be aware of!
  • Educational Videos - we will include astrological and tarot education videos so you can go deeper into the interpretations of your own astrology charts and your own tarot meditations. We will unpack the meaning of the planets, the houses, the transits, aspects and each tarot card. This will be a slow series that unfolds consistently over the next couple of months and years!
  • Books! As I read amazing books I will share with you - I read on/off and sometimes the books I find are so wonderful I just have to share!
Yes! We will include the Love Weeklies and General Weeklies for each zodiac sign!
Yes, absolutely - I do not believe in "locking people in" to contracts (My 12th house Sun just simply cannot handle that, LOL). You may log into your account, click on "My Account" and then "My Subscription" then click "Cancel". You will have access to the content up until the next scheduled payment. The next payment will not be processed and you will lose access to the content. There are no partial refunds available.
No, there are no partial refunds. If you cancel your subscription and membership, you will have access to all the content up until the next scheduled payment date. The next payment will not be processed, and you will lose access to the content on that date.
No, I will not be doing any live videos or sessions at this time. Perhaps in the future, but for now, no.
Yes - members will receive an email every time a video is published. It will be a short and sweet email just basically saying: "Hey! There's a new video on the blog!"
For Soul Seekers, All Monthly Videos and Single Sign subscribers: Once you're logged into your account, you will be able to view all old videos on the Archive page (accessed via the main menu). For One-Time Purchases: You will be able to view your old purchases when you login to your account and select "Orders". All video YouTube links will be available indefinitely - they do not expire. However, the download links will only be available for about 1 year after the publish date.
No, you will be able to access the videos via a private YouTube link. It is not required that you download every time - that would take too much space on your devices hard drive!
There will be an email that will be sent out to alert you of when the form is available to fill out. You will be able to fill out the Q&A Form and it will be delivered to me. I may or may not be able to answer your question on the monthly video. It depends on how many submissions I receive. If I am not able to answer the question via the video, I will answer it personally in a personal email 😀
Yes most certainly - please email me at jane@janeintl.com and I will do my best to rectify any issues!
It's simple! Once you've logged in, click on "My Account" and find the menu item that says "Payment Methods". You then can remove the old card and update with a new card!